Identifying what the customer requires is essential for every business to align itself with the customer's buying decision. The customer journey map makes it easier to understand the customer...
Customer Journey Map
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Top 10 NPS Survey Tools to Measure Customer Loyalty and Satisfaction
What is NPS Survey? Net Promoter Score (NPS) survey is a form of survey that aims to gauge the probability of customers recommending a product, service, or company to others. It's a simple but...
What is Customer Health Score & Why You Need It
If you want your business to be successful, you need to understand the needs, wants, and expectations of your customers. Knowing your customers' sentiments and how they perceive your brand is...
What is a Regression Model?
Looking to unlock the power of regression? We've got the key! This article will help you understand what a regression model is, why it's so important, and how understanding this tool can...
The Future of Employee Feedback: 10 Must-Have Tools
Employee feedback tools are designed to help organizations gather and act on feedback from their employees. These tools typically offer a range of features and resources for creating and...
17 Best Typeform alternatives trending in 2023 (Free + simple-to-use)
The search on what is the best Typeform alternatives for creating forms and surveys can just end here! We’ll be discussing some free, paid, and worthy form builders and survey tools that can serve...
Customer Journey Map
Identifying what the customer requires is essential for every business to align itself with the customer's buying decision. The customer journey map makes it easier to understand the customer...
How to Improve Customer Empowerment for Better Customer Retention
Customer empowerment is a term that has been around for years, but it's still not widely understood. But thanks to the rising popularity of customer reviews and the mounting influence of online...
Best Shopify Alternatives in 2021
Are you looking for the best alternative for Shopify? If you are then, we have put together a list of the best Shopify alternatives that you can use as your eCommerce platform without compromising...
What is a conversational user interface or Conversational UI and why does it matter?
Want to understand conversational UI, but don’t know where to start? This post will help you understand what a conversational user interface really is. Conversational UI is nothing but an interface...