Identifying what the customer requires is essential for every business to align itself with the customer’s buying decision.
Category: Customer Experience
Customer empowerment is a term that has been around for years, but it’s still not widely understood.
But thanks to the rising popularity of customer reviews and the mounting influence of online communication, businesses are fast gearing towards customer empowerment.
Want to understand conversational UI, but don’t know where to start? This post will help you understand what a conversational user interface really is.