What is Customer Health Score & Why You Need It

If you want your business to be successful, you need to understand the needs, wants, and expectations of your customers. Knowing your customers’ sentiments and how they perceive your brand is critical to boosting sales, enhancing word-of-mouth, and creating a...

What is a Regression Model?

Looking to unlock the power of regression? We’ve got the key! This article will help you understand what a regression model is, why it’s so important, and how understanding this tool can significantly increase your ability to make data-driven decisions....

Customer Journey Map

Identifying what the customer requires is essential for every business to align itself with the customer’s buying decision. The customer journey map makes it easier to understand the customer behavior throughout the funnel. Long term strategies can be developed...

How to Improve Customer Empowerment for Better Customer Retention

Customer empowerment is a term that has been around for years, but it’s still not widely understood.  But thanks to the rising popularity of customer reviews and the mounting influence of online communication, businesses are fast gearing towards customer...

Best Shopify Alternatives in 2021

Are you looking for the best alternative for Shopify? If you are then, we have put together a list of the best Shopify alternatives that you can use as your eCommerce platform without compromising on the most critical features. Shopify has a lot of features that are...